Privacy Policy

Your privacy is important to us.

By submitting your information through this form, you acknowledge and agree that Scandic (“we,” “our,” or “Scandic.ae”) may collect, use, and process your personal data in accordance with this Privacy Policy and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”).

1.  Information we collect

We collect only the personal data necessary to process your request, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Any additional information you voluntarily provide

We do not collect sensitive personal data unless you explicitly provide it.

2.  Purpose of data collection

Your personal data will only be used for the following purposes:

  • Responding to your request for information
  • Sending you communications relevant to our services
  • Improving our services and customer support

Your data will not be used for any other purposes without your explicit consent.

3.  Consent

By submitting this form, you explicitly consent to the collection, processing, and storage of your personal data for the purposes listed above. You may withdraw your consent at any time by contacting us.

4.  Data protection and security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Access to your data is limited to authorized personnel only.

5.  Sharing your information

Your personal data will not be sold or shared with third parties for marketing purposes. We may share your information with service providers or partners only when necessary to fulfill your request or as required by law.

If data is transferred outside the UAE, we ensure that it is adequately protected in compliance with the PDPL.

6.  Your rights under UAE PDPL

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your personal data
  • Request deletion of your data
  • Withdraw your consent at any time
  • Lodge a complaint with the relevant UAE authorities if you believe your data rights have been violated

To exercise these rights, please contact us using the details provided on our website.

7.  Data retention

We will retain your personal data only as long as necessary to fulfill the purposes described above and to comply with applicable laws.

8.  Breach notification

In the event of a personal data breach that may affect your information, we will notify the relevant UAE authorities and, if necessary, affected individuals, in accordance with the PDPL requirements.

9.  Acceptance of this policy

By submitting this form, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data in compliance with UAE PDPL.